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Samsung Electronics America has partnered with Buona Beef, a 40-year-old, family-owned and operated Italian Beef restaurant chain based in the Chicago area, to supply Samsung Kiosks and LED digital menu boards for restaurant locations, according to a press release.
Samsung Electronics America has partnered with Buona Beef, a 40-year-old, family-owned and operated Italian Beef restaurant chain based in the Chicago area, to supply Samsung kiosks and LED digital menu boards for restaurant locations, according to a press release.
The kiosk order system includes order customization, gift card purchasing, and loyalty program transactions, with software developed in partnership with Bite, a software firm specializing in digital ordering systems.
“With this partnership, Samsung Displays empower Buona Beef to meet our customers’ evolving expectations while easing the stress of employees taking and completing orders,” Mark Kearins, IT Director at Buona Beef, said in the release. “When customers visit our locations, we want them to feel part of the family for the next 40 years and beyond. Samsung has become a valued partner in Buona Beef’s transformation.”
“Samsung is thrilled to join the Buona Beef family in its journey to elevate the dining and ordering experience for its customers with innovative display technologies,” David Phelps, display division head at Samsung Electronics America, said in the release. “While the restaurant and quick-service industry continues to struggle with a reduced workforce, customer expectations have increased. They now expect an efficient, accurate and modern dining experience. Samsung Kiosks installed in Buona Beef’s locations free up employees to focus on ensuring every customer remains delighted and loyal to the Buona Beef family.”
Image: Samsung |
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