Truecaller launches a web client for its Android users

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Truecaller has launched a web version of its eponymous caller ID application that brings a range of features including SMS and chat mirroring, call notifications, and number search functionality to the desktop. Initially, the web version, called Truecaller for Web, will only be made available to Android users in India, the company said, but it plans to roll out the support in other territories in the future.

All Truecaller for Android users in India can now link their devices to the web client on a PC or a Mac through a QR code. At the moment, Truecaller is limiting the number of active web sessions to one and also automatically signing out users after 30 days of no usage. Users can manually de-link a browser from settings as well. This is akin to linking the web version of a messenger like WhatsApp or Telegram.

Truecaller, which counts India as its biggest market with nearly 259 million users, is quite late in offering the SMS and chat mirroring feature. Notably, Microsoft provides SMS mirroring for both Android and iPhone users on Windows through its Phone Link functionality. Nonetheless, this functionality could provide its users some convenience in quickly replying to a text or accessing one-time passwords (OTPs) for login.

Truecaller also already offers users the ability to look up a phone number on its website, though with some rate limits. Now users will be able to look up numbers without any such limitations on the web client, the company said. The web client also displays real-time caller ID notifications when a user receives a call.

The company said that there are 80 million people who receive SMS pop-up summary notifications every day. This only means that these users haven’t denied Truecaller permission to read SMS. But it’s not clear if these folks are using Truecaller as their primary SMS client.

Over the last few months, Truecaller has focused on introducing more AI-powered features. Last month, it launched a “Max” feature update for Android users to block all calls from unapproved contacts or spam detected by AI. In February, the company also brought call recording and AI-powered transcription features to India after launching the feature in the US last year.

After registering lower revenues for the quarter, the company had a 32% stock dip in October 2023. However, the stock has recovered from the low price of SEK24.47 ($2.32) to trading around SEK31.68 ($3) at the time of writing.

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About the Author: Ivan Mehta