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The landscape of human resources (HR) management has undergone a seismic shift in recent years, propelled by technological advancements. In this digital age, enterprises are recognizing the critical role that HR technology plays in streamlining processes, improving efficiency, and fostering a positive employee experience.
However, deploying HR technology solutions is surrounded by complexities, with a constant need to adapt to changing business landscape that requires more than just implementing new software or systems but an advanced holistic approach to change management. With this, enterprise technology expert Aradhya Srivastava stands at the forefront of seamlessly employing effective HR technology through his best practices leveraged by his years of experience leading technology products among global companies.
The enterprise tech product expert and delivery leader share his innovative insights that revolutionize HR technology implementation among enterprises.
HR technology that focuses on people & technology
Srivastava expresses a dual passion for people and technology. He views effective HR technology as a harmonious blend where the human element and technological innovation meet, creating a transformative approach to HR technology implementation. He mentions, “There are 3.2 billion employees in the world, and HR Technology, in some way, impacts and interacts with each of them.”
Srivastava recognizes that technology alone cannot solve the multifaceted challenges HR professionals face. That is why he is championing the importance of understanding the needs, aspirations, and pain points of individuals within an organization. This ensures that HR technology solutions are people-centric, support and empower employees and foster a positive work culture and employee experience.
He elaborates, “HR technology is not solely about the technology itself, but rather about its potential to empower and enhance the lives of individuals within an organization.”
Emphasizing the importance of a consumer-like experience
Srivastava envisions providing a high-quality overall “employee experience” (EX) or all the interactions, perceptions, and emotions an employee goes through during their journey within an organization. It encompasses not only the physical work environment but also the technological tools and systems they engage with daily. Srivastava recognizes that a good EX positively impacts productivity, engagement, and retention.
Drawing inspiration from his experience in the consumer technology industry, Srivastava aims to provide HR technology solutions that bring a consumer-like experience to the workplace. Srivastava’s goal is to eliminate complexities and enhance the usability of HR technology, making it as accessible and engaging as consumer-oriented applications. He leverages extensive user research and feedback to gain insights into the pain points and preferences of employees and creates interfaces that are visually appealing, easy to navigate, and require minimal training. Srivastava led and deployed a similar consumer-like experience through the Digital Workplace Program while he was working at Levi Strauss & Co in 2019. The platform served as a one-stop shop to find all information and tools for global employees, was mobile-enabled, and increased employee experience at the Enterprise.
Srivastava also emphasizes the importance of seamless integration and a single-point access approach to achieve consumer-like HR technology. With employees interacting with multiple tools and systems throughout their workday, from performance management to time tracking and employee engagement platforms, an optimized integration of these disparate systems into a unified interface is vital. Employees should be able to access various functionalities seamlessly, reducing friction while enhancing efficiency.
“A consumer-like experience of technology is fast and proactive. When this is replicated in HR technology, it frees up employee time for more creative tasks, makes companies attractive to top talent, and saves millions of money,” says Srivastava.
When organizations focus on nurturing employee experience, Srivastava believes it provides an environment where employees are motivated to do good not just solely for the money but to drive excellence and achieve business goals. With this, Srivastava ensures that HR technology becomes an asset rather than a hindrance, simplifying tasks and empowering employees to do more with less.
A stellar portfolio that drives best enterprise technology practices
Srivastava’s best practices in approaching HR technology are deeply rooted in his impressive educational background and extensive professional experience. With a Bachelor’s Degree in Engineering, complemented by a Master’s Degree in Business Administration (MBA) from the University of Redlands, California, Srivastava possesses a strong foundation in both technology and business.
He has led the strategy and delivery of HR technology products for global workforces, pushing for technology-enabled transformations and driving product enhancements. His experience handling complex business setups and product ownership for platforms such as Workday, Service Now, Salesforce, Intranet, and Portals demonstrates his versatility in managing diverse HR technology solutions. One such example was when he led the deployment of the Health Attestation Application, the mobile-enabled app that allowed workers to work in retail stores and ensured both consumer and employee safety during the early pandemic, which has played a critical role in resuming the business operations of the Enterprise and US-based retail stores.
In his pursuit of empowering more organizations to drive best practices in employing HR technology, Srivastava has written a White Paper titled, ‘How to Deliver HR Tech Projects’ for Agile People Ops, where he shared his decade of HR technology program deployment experience. This e-book sheds light on the role of technology in HR and its potential to streamline operations, save time and costs, and enhance the employee experience. He provides frameworks and best practices on how any enterprise can build scalable platforms for better employee experience through HR Technology.
This e-book reflects Srivastava’s deep knowledge and insights into various HR technology domains, ranging from applicant tracking systems to performance management software and learning management systems, which other enterprises can get best practices to deliver seamless Enterprise HR Tech Programs.
At present, his e-book is utilized by Agile People Ops faculty for various certification courses, offering holistic knowledge on how thousands of professionals in the vertical of Enterprise HR Technology can leverage and apply best HR technology practices to drive growth in their respective organizations.
Going beyond his e-book, the 2023 International Business Excellence, Codie Awards, and Employee Experience Awards Judge extends his knowledge to more organizations as he is invited to speak at the prestigious SHRM Tech 2023 Conference. The platform recognizes organizations that understand the crucial role of human capital in driving business outcomes, driving policies and practices that put its people first.
These experiences have honed Srivastava’s skills across various domains, allowing him to bring a unique and well-diverse perspective to the table and advance the role of enterprise technology in achieving business growth and success.
While technology evolves rapidly and the expectations of employees change over time, Srivastava ensures that HR technology solutions are constantly refined and optimized through gathered user data and employing a feedback-driven development process. His goal is to create a positive and efficient technological environment that enhances employee satisfaction, productivity, and engagement leading to businesses achieving higher feats of success both today and in the future.
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